Terms


Notation about Specified Commercial Transactions Law


shop's name Doll Lab
Name of Chief Operating Officer Azusa Sugiyama
Postal code 190-0022
Address / Contact 3-5-22 Kashiwacho, Tachikawa-shi, Tokyo YAZAWA DEUX Bldg 5F
Description of charges other than product price Shipping fee 510 yen (including fee)
Application Expiration Date 3 days including order date
About defective products Please contact me within 7 days from the product arrival date.
We will provide replacement for defective products.
Sales volume There is no particular specification (It is set by the product)
Delivery time Usually ships within 1 to 3 business days.
We will notify you of the arrival date by e-mail etc. and will ship it as soon as it is received.
payment method credit card
Payment deadline In the case of prepayment, please pay within 7 days from your order. If it exceeds 7 days, it will be treated as canceled once. Please order again.
Return due date ※ We accept product exchange, returned goods (refund) only in the case of initial failure. ※ We do not accept returns for customer convenience (refunds). Please consult our shop about product exchange for customer convenience (※ will be charged)
Return shipping fee In the case of initial failure · shipping product mistake, our shop cash on delivery (Sagawa Express)